CHECK-IN AGENT ΑΤ ΤΗΕ VILLAS:
CHECK-IN AGENT ΑΤ ΤΗΕ VILLAS:
We are seeking a professional and dedicated Check-In Agent to join our team and provide exceptional service to guests staying at our luxury villas. This role is critical in ensuring a smooth check-in experience and creating a welcoming atmosphere for our guests.
Responsibilities:
• Welcome and greet guests upon arrival at the villas, ensuring a warm and professional experience.
• Verify reservation details and check guest identification to confirm booking accuracy.
• Provide guests with villa keys or access codes and offer detailed instructions about villa amenities, house rules, and facilities.
• Coordinate with housekeeping and maintenance teams to ensure the villas are properly prepared and ready for guest arrivals.
• Assist guests with inquiries regarding villa features, local attractions, and available services.
• Address and resolve guest concerns promptly and efficiently, ensuring guest satisfaction.
• Provide guests with essential safety information, such as emergency exits and villa security protocols.
• Support check-out procedures by confirming any additional charges and gathering guest feedback on their stay.
• Maintain an organized check-in area, ensuring all guest information is correctly logged and easily accessible.
Requirements:
• Previous experience in a customer-facing role, preferably in hospitality or property management.
• Driving license is required
• Excellent communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Fluent in English (additional languages are a plus).
Benefits:
• Competitive remuneration package
• Flexible working hours
• Professional and collaborative working environment
• Transportation costs will be covered by the company
| Κωδ. Αγγελίας | ΕΓ415469 |
| Τύπος | Ζητούνται για Εργασία |
| Κατηγορία | Ρεσέψιον - Υποδοχή |
| Περιοχή | Ηράκλειο, Πόλη Ηρακλείου, Κέντρο |
- Είδος απασχόλησης:
-
Πλήρης απασχόλησηΕποχική απασχόληση
- Δημοσιεύτηκε:
- Παρασκευή, 20 Δεκ 2024
- Επισκέψεις:
- 52
