CHECK-IN AGENT ΑΤ ΤΗΕ VILLAS:

We are seeking a professional and dedicated Check-In Agent to join our team and provide exceptional service to guests staying at our luxury villas. This role is critical in ensuring a smooth check-in experience and creating a welcoming atmosphere for our guests.

Responsibilities:

• Welcome and greet guests upon arrival at the villas, ensuring a warm and professional experience.
• Verify reservation details and check guest identification to confirm booking accuracy.
• Provide guests with villa keys or access codes and offer detailed instructions about villa amenities, house rules, and facilities.
• Coordinate with housekeeping and maintenance teams to ensure the villas are properly prepared and ready for guest arrivals.
• Assist guests with inquiries regarding villa features, local attractions, and available services.
• Address and resolve guest concerns promptly and efficiently, ensuring guest satisfaction.
• Provide guests with essential safety information, such as emergency exits and villa security protocols.
• Support check-out procedures by confirming any additional charges and gathering guest feedback on their stay.
• Maintain an organized check-in area, ensuring all guest information is correctly logged and easily accessible.

Requirements:

• Previous experience in a customer-facing role, preferably in hospitality or property management.
• Driving license is required
• Excellent communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Fluent in English (additional languages are a plus).

Benefits:

• Competitive remuneration package
• Flexible working hours
• Professional and collaborative working environment
• Transportation costs will be covered by the company


Επικοινωνήστε με τον ιδιοκτήτη της αγγελίας
Κωδ. Αγγελίας ΕΓ415469
Τύπος Ζητούνται για Εργασία
Κατηγορία Ρεσέψιον - Υποδοχή
Περιοχή Ηράκλειο, Πόλη Ηρακλείου, Κέντρο
ΠΕΡΙΣΣΟΤΕΡΑ
Είδος απασχόλησης:
Πλήρης απασχόληση
Εποχική απασχόληση
Δημοσιεύτηκε:
Παρασκευή, 20 Δεκ 2024
Επισκέψεις:
36