FRONT OFFICE MANAGER:

TUI Magic Life Candia Maris, 5* Adults-Only All-Inclusive Fitness & Entertainment Beach Resort and member of the award-winning Metaxa Hospitality Group in Heraklion, Crete invites you to join its team. TUI Magic Life Candia Maris is looking for the season 2025:

Front Office Manager

Key Responsibilities:

• Train, supervise and support the staff
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints and specific customers’ requests
• Troubleshoot emergencies
• Prepare and monitor budget of labor cost
• Tracking and monitoring payments from various booking sources
• Ensure company’s policies and security requirements are implemented


Essential Qualifications:

• Bachelor’s degree in hospitality management or in related field
• Minimum 3 years of experience as a Front Office Manager role in a 5* hotel environment
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent customer service skills
• Strong organizational and problem-solving abilities
• Ability to multitask in a high-pressure environment


Desirable Qualifications:

• Knowledge of German language
• Knowledge of hotel systems such as PMS, POS, and CRM
• Previous experience in reservation department
• Excellent leadership and communication skills


Benefits:

• Daily meals during hotel operations
• Excellent working environment
• Career development in a fast-paced, growing working environment
• Training opportunities

Σημείο στον Χάρτη
Εμφάνιση χάρτη στο Google Maps
Επικοινωνήστε με τον ιδιοκτήτη της αγγελίας

Metaxa Hospitality Group

δείτε όλες τις αγγελίες μας
Κωδ. Αγγελίας ΕΓ412177
Τύπος Ζητούνται για Εργασία
Κατηγορία Ρεσέψιον - Υποδοχή
Περιοχή Ηράκλειο, Πόλη Ηρακλείου, Αμμουδάρα
ΠΕΡΙΣΣΟΤΕΡΑ
Είδος απασχόλησης:
Εποχική απασχόληση
Ανανεώθηκε:
Σάββατο, 16 Νοέ 2024
Επισκέψεις:
72